Privacy Policy

MKajol Dresses
Last Updated: 01/12/2025

This Privacy Policy explains how MKajol Dresses (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects information when you use our mobile applications, website, and internal staff web systems (collectively, the “Platform”).

By using the Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Business & User Information

• Business name and registration details (e.g., GST number, firm name).
• Owner, contact person, or staff member details.
• Email address and mobile number.
• Login credentials (username, hashed password).

1.2 Transaction & Order Data

• Order history and invoices.
• Products viewed and ordered.
• Payment status and related records (we may use third-party payment gateways).

1.3 Technical & Usage Data

• Device information (device model, operating system, browser type).
• IP address and approximate location.
• App usage logs, access time, and actions performed in the Platform.

2. How We Use Your Information

We use the collected information to:

• Verify your identity and approve or reject registration requests.
• Manage user accounts, staff access, and admin permissions.
• Process and manage orders, billing, and invoicing.
• Provide customer support and resolve issues.
• Improve Platform performance, features, and security.
• Prevent fraud, misuse, and unauthorized access.

3. Admin Approval & Access Control

Because our Platform is B2B and access-controlled:

• Your registration details are reviewed by authorized admins before access is granted.
• Admins may assign or modify roles (e.g., normal user, staff, manager).
• Access to certain modules, data, or features may be restricted based on assigned permissions.

4. Data Sharing & Third Parties

We do not sell or rent your personal or business information to third-party marketers.

We may share limited information with:

• Logistics & courier partners – for shipping and delivery purposes.
• Payment gateway providers – to process your payments securely.
• Government authorities – only if required by law, court order, or legal process.
• IT service providers – for hosting, SMS, email services, or technical support.

These third parties are expected to protect your data and use it only for the purposes for which it was shared.

5. Data Security

We implement reasonable technical and organizational measures to safeguard your information, including:

• Encrypted communication where applicable (e.g., HTTPS, secure APIs).
• Role-based access control for staff and admin access.
• Secure storage of passwords using industry-standard hashing techniques.
• Activity logging to detect suspicious behavior.

However, no online system can guarantee 100% security. You are also responsible for preserving the confidentiality of your login credentials.

6. Data Retention & Deletion

• We retain your data for as long as your account is active or as needed for business and legal purposes.
• Transaction and invoice records may be retained for a longer period as required by taxation and accounting laws.
• You may request account deletion or deactivation by contacting us at mkajoldressesapp@gmail.com.

Upon deletion, certain information may remain in backups or anonymized form where legally required.

7. Cookies & Tracking Technologies

Our website and apps may use cookies or similar technologies to:

• Maintain login sessions and authentication.
• Improve performance and user experience.
• Monitor usage patterns for security and analytics.

We do not use cookies for third-party advertising networks.

8. Children’s Privacy

Our Platform is intended for business users and staff only. It is not designed for or directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Your Rights

Subject to applicable laws, you may have the right to:

• Access certain personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion or restriction of processing in specific situations.

To exercise these rights, you can contact us using the details provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates the latest revision. Continued use of the Platform after changes means you accept the updated Policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:

MKajol Dresses
Email: mkajoldressesapp@gmail.com
Phone: +91 6289811848
Address: 139, 1/A, SA Farooquie Rd, Slaughter House Basti, Metiabruz, Kolkata, West Bengal 700024